Shipping & Returns
Shipping & Returns
Shipping:
We use International Express Service for all international deliveries. The orders usually are dispatched within 48 hours from the order date. After the goods are dispatched, we will provide you a tracking number for tracking online immediately. The shipping usually takes around 5-8 working days for door to door delivery.
Cancellations:
If you wish to cancel your order, pls email us immediately. 10% cancellation fee applies. Shipped orders cannot be cancelled. Hope you can understand. Thank you.
Returns:
7 Days Money Back Guarantee!
Customer satisfaction in our products and services is our top priority. we work very hard to ensure that each and every item we ship is of the absolute best quality available. Each item is inspected manually before shipping.
If you have any problems with the items or unsatisfied in anyway you may return the items(Must unused and with original packing and labels) within 7 days of receipt for a replacement or full refund.
Please keep in mind that we are always here to help whenever you need. Just email us at service@abercrombie1892.net . we will try our best and work together with you to get a better solution for the problems.
Exchanges:
To exchange an item, you must email us and inform us of the reason. then We will let you know the instructions about return.
The item must unused and with original packing and labels.
After returning please Provide us the tracking number.
Notice: The customer is responsible for return shipping charge. We provide free shipping for resend the item.
Insurance:
You don't need to pay extra money for the insurance. The shipping company will be responsible for all the items they undertake. Over 99% of the items will be delivered safely.
jeanros ( 2010-08-27 06:33:59 )
